“Ms. McHenry is our neighbor, and, as she said, to paraphrase, made remarks that were out of line. She is human and errors in judgment can be made in the heat of the moment. Gina is a single mother of 3 children who works a difficult job to provide her family. Gina holds no ill will toward Ms. McHenry.”
http://ftw.usatoday.com/2015/04/espn-britt-mchenry-towing-company-response