Comcast has an extremely brief page on its website dedicated to net neutrality, where the company makes three statements. The only important one is this: “We do not block, slow down, or discriminate against lawful content.” It’s a present-tense statement — not a promise — and has to be true because the current FCC rules require it.
In an email to The Verge, Comcast’s government communications SVP, Sena Fitzmaurice, said that the company’s business practices have “enshrined” these stances around lawful content. I asked if these commitments were guaranteed into the future, but didn’t receive a response.
Notably, Comcast doesn’t say much about paid prioritization either. It actually used to, but Comcast removed a line from its open internet site back in April saying that it doesn’t prioritize internet traffic or create paid fast lanes, suggesting it isn’t willing to make that part of its platform. The company has repeatedly reiterated that it does not offer paid fast lanes and currently has “no plans to do so,” but it hasn’t said that it never will.
Comcast also doesn’t have a public stance on zero-rating, something that’ll be increasingly important as the company puts data caps on its subscribers. Those data caps are high enough right now that it’s doubtful many subscribers will hit them, but that’s likely to change in the future as 4K video eats up more and more bandwidth.
Takeaway: Comcast says it currently doesn’t block, throttle content, or offer paid fast lanes, but hasn’t committed to not doing so in the future: